Item lifecycle
Inventory items move through a series of statuses as they enter, reside in, and leave the vault:
A pending outbound request keeps items
in_vault. Get Inventory Item
and List Inventory expose openOutboundRequestId so you can tell
an item is requested without implying it has left. GET /outbound-shipments is empty until the
request is approved and picked.
Event log
Every action on an inventory item is recorded in the event log, providing a complete chain of custody:- Inbound receipt and inspection
- FBO account assignment
- Transfer requests and completions
- Outbound shipment requests
- Shipping and delivery
- Returns
Insurance
Inventory items are covered by vault insurance up to the limits configured at two levels:- Organization level — the maximum total insured value across all FBO accounts
- FBO account level — the maximum insured value for that specific account
Shipments
Inventory enters and exits the vault through shipments:- Inbound shipments — items being received into the vault
- Outbound shipments — items being sent back to account holders
- Return shipments — items being returned to the vault after an outbound