Inbound shipments
Inbound shipments bring inventory items into the vault.Process
- Create shipment — An inbound shipment is created with tracking and carrier information
- Receive — Vault staff receives the package and verifies contents
- Inspect — Items are inspected, cataloged, and photographed
- Assign — Items are assigned to the appropriate FBO account
- Store — Items are securely stored in the vault
Tracking
Each inbound shipment includes:- Carrier and tracking number
- Expected and actual delivery dates
- Declared value and insurance coverage
- List of items received
Outbound shipments
Outbound shipments send inventory items from the vault to account holders.Requesting an outbound shipment
Outbound shipments can be requested by:- Organization admins from the dashboard
- Organization members with access to the FBO account
Process
- Request — Select items and a destination address
- Review — Vault staff reviews the request
- Pack — Items are securely packaged with appropriate insurance
- Ship — Package is handed off to the carrier
- Deliver — Tracking updates are provided until delivery
Insurance
All outbound shipments are insured. Coverage is determined by:- The declared value of the items
- The FBO account’s max insured value
- The organization’s max insured value