in_vault until the request is approved and the pieces are picked; at that point an outbound shipment is created and carries the carrier tracking.
Terms
Model
Creating a request does not change item status. Each item gets
openOutboundRequestId set so you
can show “requested” in your UI, but it is still in_vault and still counts toward the account’s
holdings until it is picked.Statuses
Status changes are pushed as
outbound_request.status_changed webhook events.